Refund & Cancellation Policy
Last updated: 18 October 2026
This policy applies to all purchases made on vcardpulse.com, operated by VCardPulse. VCardPulse provides digital business cards and other digital cards as an online service.
1. Plan and pricing
- VCardPulse is a digital subscription priced at ₹70/month per card (Indian Rupees, INR), paid in advance for 30 days at a time.
- Every new card gets the first month free as a free trial. No payment details are needed and nothing is charged during the trial.
- Payments are processed securely by Razorpay (UPI, debit/credit cards, netbanking and wallets).
2. Cancellation
- There is no auto-debit and no lock-in. You can cancel anytime simply by not renewing.
- If you do not renew, your card stays live until the end of the period you have already paid for (or the end of the free trial) and then goes offline. You can renew later to bring it back.
- You can also delete a card at any time from your dashboard.
3. Refunds
- Because each payment activates a digital service immediately, payments for periods already started are generally not refundable.
- We will refund duplicate payments and failed transactions where money was debited but the card was not renewed. Please report these to us within 7 days of the payment.
- Approved refunds are processed within 5–7 business days to the original payment method. Your bank may take a few more days to show the credit.
- To request a refund, email support@vcardpulse.com with your registered email, card link and the Razorpay payment ID (or the transaction reference from your bank/UPI app).
4. Shipping
VCardPulse is a purely digital service. Nothing is shipped physically. See our Shipping & Delivery Policy.
5. Contact
For any questions about payments, cancellation or refunds, contact VCardPulse support at support@vcardpulse.com or use our contact page.